Faq - Nimbi Network

Faq - Nimbi Network

Discover access options to the Nimbi Network here


🔑 requirements to access

  • Chrome: Most current version released. Compatibility with version released no more than 6 months from the current date;

  • Mozilla Firefox: Most current version released. Compatibility with version released no more than 6 months from the current date;

  • Microsoft Edge: Current or immediately previous version.

Remark:

The Browser must allow the use of cookies and must keep its versions and antivirus versions always up-to-date and active, in order to use all resources offered by the Nimbi Network


Register

To change your user contact email, access Rede Nimbi with your login and password;

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In the top right corner, click on your username and select the My Profile option;

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Navigate to the Identification panel, go to the Email field and enter the new desired email;

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When accessing the application, click on My Profile in the toolbar.

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In the Profile Image panel, click Change Profile Image to add or change your profile photo.

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To add a new email address to the same vendor, the active administrator of the account must authorize the access on the platform.

The process should be carried out as follows:

  1. Access https://login.nimbi.com.br/

  2. Go to My Historic > Request Access;

  3. After approval, go to My Historic > Invites and accept the invitation sent by the client.

If it is not possible to complete the authorization with the current administrators, the vendor may request the addition of a new administrator directly through the portal https://login.nimbi.com.br/ > by clicking Request addition of administrator.

After that, the inclusion of the new email address can be completed normally.


💻 LOGIN / ACCESS

Access Options:

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Directly through the URL https://login.nimbi.com.br

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To log in to the Nimbi Network, just access https://login.nimbi.com.br/ , enter your access email, password and click Sign in.

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If you do not have a password, just click on the link Forgot your password or blocked the user?  and follow the procedure received by email.

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To change the language of the Nimbi network's initial access screen, follow the instruction below:

Access the page https://login.nimbi.com.br/ Select the desired language among English, Portuguese and Spanish located at the top of the screen.

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To change the language in the logged in area, click on your username, in the upper right corner of the screen, and navigate to My Profile;

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In the Language panel > select the desired language;

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At the end of the operation, click on Save located at the bottom of the page so that the language change is saved;

To unlock your users login, please access: https://login.nimbi.com.br/

Click on Forgot your password or blocked the user?

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Enter your access email and click Send.

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A message will be sent to your user's login email with instructions to reset the password.

When creating a new password, your user will be unlocked.

  • Preferably, check with your company's account administrator for the registered email address to access the Nimbi Network.

  • If you were unsuccessful in your verification, please, contact us: http://nim.bi/atendimento

Attention:

If you are a supplier to the Vale portal, please contact us by phone: 0800-047-4242 (Exclusive for Vale suppliers)

To recover your password, access the login.nimbi.com.br page and click on Forgot your password or blocked the user?

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After filling in the e-mail field with your login, click Send.

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You will receive an email to create a new password. Follow the password reset criteria and then click Reset Password.

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Just click Continue to log in and use the service.


📜 TERMS OF USE

Upon receiving the message about updating the terms of use, access the Nimbi network to view it. Carefully read all the points presented in the term present in the floating panel.

To continue using the platform, you must accept it.

To do so, select the checkbox that in the message that denotes your responsibility for the company, agreeing to the Nimbi Network Terms of Use.

End your subscription by clicking the Accept button.

 

Note:

If you choose to accept the terms at another time, click Remember Later. It is important to highlight that Nimbi has a 30-day deadline.

The Remember Later will give you access to your company's Nimbi account without having to accept the term. 

It is important to note that Nimbi has 30 days to accept the term. This deadline is counted from the moment any user of the company's Nimbi account clicks this button.

Accesses following the Remember Later action will display the Terms of Use and the remaining days for Acceptance;

Once the term for acceptance of the Term has expired, the user will only access the company's Nimbi account when making the Acceptance;

Important: 

If there is a Refusal on the terms, the user access to the company's Nimbi account will not be performed.

Subsequent accesses will signal the need to accept the Terms of Use in order to access the company's Nimbi account with your user, and provide the Continue button (30 days left) if it has not yet been activated.

Quotations and purchase orders that will be made through the Nimbi platform are free of charge, although there may be different commercial conditions, which are established according to the specific needs of each client.  

For questions about supplies and negotiations to which your company was invited, we recommend checking the commercial conditions directly with your respective business partner (the Buyer who eventually invited you to participate in a transaction) or with our customer service via the form nim.bi/service.

Still needs help?

Our Support channels:

 

  • 💬 Fast and personalized support via WhatsApp with a Nimbi specialist for Suppliers! ⏳ Take advantage of the Launch Offer and subscribe now!

 

Our support is from Monday to Friday from 9am to 6pm - Brasilia Time (Except holidays).




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