{"xsrfToken":"cb9d75df1b354d316ad87bd0b075b07665e0aec9_lout","branding":{"id":"6","key":"nbi","name":"Nimbi Support","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/28","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#051826","headerLinkHoverBGColor":"#051826","headerBadgeColor":"#051826"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/622193ea-8aa2-4714-9f24-3c4b1f150b2c/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjYyMjE5M2VhLThhYTItNDcxNC05ZjI0LTNjNGIxZjE1MGIyYyI6WyJyZWFkIl19LCJleHAiOjE3MjgyODA1NjQsIm5iZiI6MTcyODI3OTk2NH0.hRJ3Q9QCFGtXg7gK_ZU1VDfzuS-bv308K8--T44jtsA&client=702b3c95-57ac-48b6-bac8-385579991ad9&mode=fit","logoId":"622193ea-8aa2-4714-9f24-3c4b1f150b2c","isLogoAvailable":true,"helpCenterTitle":"Nimbi Support - Ticket Submission","sharedPortalName":"Nimbi Support","userInitialAnnouncementMessageWiki":"<p><a href=\"http://nim.bi/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Support Materials from the Support Center. Click Here!</a></p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"helpCenterTitle":"Central de Ajuda Nimbi","sharedPortalName":"Central de Ajuda Nimbi","localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Nimbi Support - Ticket Submission","sharedPortalName":"Nimbi Support","announcementMessage":"[Support Materials from the Support Center. Click Here!|http://nim.bi/support]","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Suporte Nimbi - Abertura de Chamados","sharedPortalName":"Atendimento Nimbi","announcementMessage":"[Materiais de Apoio da Central de Ajuda Nimbi. Acesse Aqui!|http://nim.bi/suporte]\n[Download do eBook \"Canais de Atendimento Nimbi\". Clique Aqui! |https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/E-book_Canais_Suporte.Fornecedor_pdf.pdf?api=v2]","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Soporte Nimbi - Apertura de Tickets","sharedPortalName":"Atención Nimbi","announcementMessage":"[Materiales de Soporte del Centro de Asistencia al Cliente Nimbi. Haga Clic Aquí!|http://nim.bi/soporte]","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"en-US","portalThemeColor":"#46afe1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/9e1d900b-bf75-419f-ba91-4f8c73e0c5ec/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjllMWQ5MDBiLWJmNzUtNDE5Zi1iYTkxLTRmOGM3M2UwYzVlYyI6WyJyZWFkIl19LCJleHAiOjE3MjgyODA1NjQsIm5iZiI6MTcyODI3OTk2NH0.Elhy0n0w_e8IwF_V8i1LYA5AWUQ7uH_7fKt-ziGMwqY&client=702b3c95-57ac-48b6-bac8-385579991ad9&height=300&mode=fit","bannerMediaApiFileId":"9e1d900b-bf75-419f-ba91-4f8c73e0c5ec","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"6","key":"nbi","projectId":10202,"serviceDeskId":6,"name":"Nimbi Support","description":"<ul class=\"alternate\" type=\"square\">\n <li>Customer Service: Monday to Friday from 09:00 to 18:00 - Brasília Time (Except holidays).</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>For Vale suppliers, specialized support is available through the telephone +1 844 3928 535.</li>\n</ul>","portalBaseUrl":"/servicedesk/customer/portal/6","onlyPortal":false,"reqTypes":[{"id":"302","name":"Doubts","descriptionHtml":"","callToAction":"Doubts","introHtml":"<p>Specific contact for questions about features.</p>","icon":12636,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12636","groups":[22],"key":""},{"id":"305","name":"Problems","descriptionHtml":"","callToAction":"Problems","introHtml":"<p>Signal and request support in case of any problems when navigating the modules.</p>","icon":12638,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[22],"key":""},{"id":"303","name":"Requests","descriptionHtml":"","callToAction":"Requests","introHtml":"<p>Configuration requests, information registration, etc.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","groups":[22],"key":""},{"id":"254","name":"-","descriptionHtml":"","callToAction":"-","introHtml":"","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"253","name":"-","descriptionHtml":"","callToAction":"-","introHtml":"","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"252","name":"-","descriptionHtml":"","callToAction":"-","introHtml":"","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"116","name":"Ticket opening","descriptionHtml":"","callToAction":"Ticket opening","introHtml":"","icon":12504,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12504","groups":[],"key":""},{"id":"177","name":"Doubts","descriptionHtml":"","callToAction":"Doubts","introHtml":"<p>Specific contact for questions about features.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"179","name":"Problems","descriptionHtml":"","callToAction":"Problems","introHtml":"<p>Signal and request support in case of any problems when navigating the modules.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"178","name":"Requests","descriptionHtml":"","callToAction":"Requests","introHtml":"<p>Configuration requests, information registration, etc.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"306","name":"Whatsapp","descriptionHtml":"","callToAction":"Whatsapp","introHtml":"","icon":12763,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12763","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"General"}],"orderMapping":{"22":[302,303,305]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"699277b6-9882-3b57-be28-b2b90c9cc200","appLinkName":"System Confluence","appLinkUrl":"https://nimbi-atendimento.atlassian.net/wiki","spaceKey":"CDA","spaceName":"Central de Ajuda Nimbi","spaceUrl":"https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA","isServer":false},"labels":[],"projectKey":"NBI","serviceDeskId":6,"kbLinkDomainURLs":["https://nimbi-atendimento.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NBI","userLanguageHeader":"Get to Know Our Supplier Help Center","userLanguageMessageWiki":"<p><a href=\"http://nim.bi/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Click Here!!</a></p>","defaultLanguageHeader":"Conheça a Nossa Central de Ajuda de Fornecedores","defaultLanguageMessage":"[Clique Aqui!!|https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA/overview]","defaultLanguageDisplayName":"Portuguese (Brazil)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3MjgyODExNjQsIm5iZiI6MTcyODI3OTk2NH0.DIR84FiOw9eEA7X-wIYIFg9DLQqv__dxrcs_U0xruKA","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"702b3c95-57ac-48b6-bac8-385579991ad9","tokenDurationInMins":20}},"sharedPortal":{"name":"Nimbi Support","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":true,"appLinkUrl":"https://nimbi-atendimento.atlassian.net/wiki","kbLinkDomainURLs":["https://nimbi-atendimento.atlassian.net"]}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}

{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nimbi-atendimento","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"cb9d75df1b354d316ad87bd0b075b07665e0aec9_lout","baseUrl":"https://nimbi-atendimento.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nimbi-atendimento.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"36700160","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"702b3c95-57ac-48b6-bac8-385579991ad9","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"8796eee2717243399b0e60351f4fb486","siteDefaultLanguageTag":"pt-BR","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","anonymousEnabled":true,"requestIntroEnabled":true}