Contacts - Help Center

Important: Our service hours are Monday to Friday, from 9:00 AM to 6:00 PM (Brasília time), except on holidays.

Send your questions or requests about the Nimbi Platform features directly to our Support Team.
Choose below the channel that best fits your needs:

Formulários

Customer Portal for tracking Support Tickets

Available under “registration” on the Ticket Submission Forms pages nim.bi/atendimento

A.I. Chat

Available on the access page - https://login.nimbi.com.br/

WhatsApp / Human Chat

Chat online with Nimbi specialists.
Available after CNPJ validation in the NINA chat, accessible from the support page https://login.nimbi.com.br/.

Formulários

Customer Portal for tracking Support Tickets

Available under “registration” on the Ticket Submission Forms pages nim.bi/atendimento

A.I. Chat

Available on the access page - https://login.nimbi.com.br/

Supplier, do you need personalized support from our specialists?

Check out our plans, we have the ideal option for your company!
Exclusive support via WhatsApp is just one of the benefits.

Outros Contatos Nimbi

CONTACT OUR SALES TEAM To get in touch with Nimbi’s Sales Team, click here!	NIMBI OMBUDSMAN To contact the Nimbi Ombudsman click here! Browser access link: nim.bi/ouvidoria

CONTACT OUR SALES TEAM To get in touch with Nimbi’s Sales Team, click here!	NIMBI OMBUDSMAN To contact the Nimbi Ombudsman click here! Browser access link: nim.bi/ouvidoria

Support for Vale client suppliers

Phone: 0800-047-4242
(Exclusive to Vale suppliers in Brazil)

Phone: +1 844 3928 535
(Exclusive to Vale suppliers - Canada)

Vale suppliers - Other countries
The contact must be exclusively by the
email valevendorsupport@accenture.com