Contacts - Help Center

Hello, I'm Nina.
Nimbi's Virtual Assistant. I'm here to introduce you to our Support channels.

Important: Our support is from Monday to Friday from 9am to 6pm - Brasilia Time (Except weekends and holidays).



Our commercial team is ready to help!
Send an email to 

Vale Support

Vale Support

Phone: 0800-047-4242
(Exclusive to Vale suppliers in Brazil)

Phone: +1 844 3928 535
(Exclusive to Vale suppliers)

Other countries
The contact must be exclusively by the


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