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Hello, I'm Nina.
Nimbi's Virtual Assistant. I'm here to introduce you to our Support channels.

Important: Our support is from Monday to Friday from 9am to 6pm - Brasilia Time (Except weekends and holidays).

WhatsApp Support

Submit a Ticket of Support:
nim.bi/customerservice

WhatsApp Support:

Platform Login Screen

  • Access the ChatBot, through the icon located on the left side of the screen, fill in the requested data, choose one of the available Faqs. And if you don't find the answer to your question, you can request assistance via WhatsApp..

Logged in Area

  • Go to Talk to Us, choose one of the available Faqs. And if you don't find the answer to your question, you can request assistance via WhatsApp.

Our commercial team is ready to help!
Send an email to contato@nimbi.com.br 

Vale Support

Exclusive to Vale suppliers in Brazil
Phone: 0800-047-4242
(Exclusive to Vale suppliers in Brazil)


Exclusive to Vale suppliers

Phone: +1 844 3928 535
(Exclusive to Vale suppliers)

Other countries
The contact must be exclusively by the
email valevendorsupport@accenture.com

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