Faq - Benefit Plans

Faq - Benefit Plans

Now suppliers also have access to exclusive benefits!


To sign up, simply access the link nim.bi/planosdebeneficiosnimbi or copy and paste it into your browser.

Benefits
Free
Bronze
Silver
Gold
Benefits
Free
Bronze
Silver
Gold
Basic Support
Form submission, FAQ, chatbot
Yes
Yes
Yes
Yes
Personalized Support
Support with specialists (chat and WhatsApp), quick responses (within 5 minutes), online training (2h/month), and priority in tickets
No
Yes
Yes
Yes
Basic Analytics
Dashboards, reports with limited records and download
No
Yes
Yes
Yes
Analytics
Unlimited report queries
No
No
Yes
Yes
Analytics
Report downloads
No
No
No
Yes
Priority in Tickets
Your tickets at the top of the list
No
No
Yes
Yes
Participation in Public RFQs
No
1/month
10/month
Unlimited
Relevance in Supplier Recommendations
No
Medium
High
Very High
Relevance in Marketplace Search
No
Medium
High
Very High
IA Intelligent public bid suggestions aligned with your profile
No
No
No
Yes

Bronze Plan – Ideal for suppliers who need expert support

  • Includes everything in the Free plan

  • Access to the Nimbi portal;

  • Order reception;

  • Access to sales reports (view only, no download option);

  • Participation in up to 1 public RFQ per month, increasing your chances of new business;

  • Support starts within 5 minutes during business hours;

  • 2 hours/month of online training with specialists;

  • Priority support for service tickets;

  • Dedicated expert support via chat and WhatsApp for technical and strategic assistance.

 

Silver Plan – More opportunities with credibility

  • Includes everything in the Bronze plan

  • Participation in up to 10 public RFQs per month, expanding your business opportunities;

  • Access to sales reports (view only, no download option);

  • Personalized support starting within 5 minutes (during Brazil business hours);

  • Up to 2 hours/month of online training to upskill your team;

  • Priority support for service tickets;

  • Dedicated expert assistance via chat and WhatsApp to guide strategic platform usage.

 

Gold Plan – Maximum visibility and commercial intelligence

  • Includes everything in the Silver plan

  • Unlimited public RFQs, with no restrictions;

  • Smart bid suggestions (up to 1 per day), AI-driven and aligned with your company’s profile;

  • Full reports with download option — ideal for analysis and strategic decision-making;

  • Greater visibility in supplier searches and buyer recommendations, based on Nimbi’s ranking system;

  • Support starts within 5 minutes during business hours;

  • 2 hours/month of online training with specialists;

  • Priority support for service tickets;

  • Dedicated expert assistance via chat and WhatsApp for technical and strategic support.

 

🧾 Additional perks for all plans:

  • Flexible payment options: Choose between a monthly or annual plan, with an exclusive discount on the annual plan

  • Easy, hassle-free cancellation: Cancel anytime with no future charges

  • Simplified recurring billing: Register your card once and enjoy automatic renewals

  • Fully transparent subscription management: Access all your data and billing details directly on the platform


💭 perguntas frequentes

  • To subscribe, simply access the link nim.bi/planosdebeneficiosnimbi or copy and paste it into your browser. Then, log in to continue. Don’t miss out on this opportunity!

  • No. Nimbi's support hours are standard. From Monday to Friday, from 09:00 AM to 06:00 PM - Brasília Time (Except holidays).

  • No. Your company is entitled to 2 hours of training per month. You can use these hours to request guided navigation for one or more users.

  • The vast majority of inquiries and requests will be resolved by our team of specialists. However, requests related to issues may be forwarded to the technical team for resolution.

  • Your support will start within 5 minutes.


Still needs help?

Still needs help?

Our Support channels:

 

  • 💬 Fast and personalized support via WhatsApp with a Nimbi specialist for Suppliers! ⏳ Take advantage of the Launch Offer and subscribe now!

Our support is from Monday to Friday from 9am to 6pm - Brasilia Time (Except holidays).

 

 

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