How to accept or refuse an Order?

How to accept or refuse an Order?

Navigate to Buy > Orders, locate and click on the desired order.


In the View order panel, details of that order will be displayed, so that it is possible to analyze and define whether to accept it or not.

After analyzing all the necessary information, click on Accept or Reject the participation.


If you wish, you can accept your orders in Buy > Dashboard;

You can identify the Approved Orders - Waiting for acceptance on the home panel.


Just below, you will find the orders available in a list and if you want to download the orders, select it through the selection box and click on Download the Order.



Note: If you want to return, after clicking on the respective button, it is necessary to inform the reason for the return and include a comment. Finally, click on Confirm to complete the action.

If you wish, you can accept multiple orders in the received orders list, through the Actions in list


If all selected orders are in Waiting for acceptance status, a Pop Up will be displayed for adding a comment and confirming the action, click > Confirm.


Note: In bulk acceptance, it is not possible to include a reference code for orders.