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I have not received the email

Have you checked your spam folder in the email?
Yes, and you didn't find it?
In this case, please open a query by sending an email to with the following information:

  • Client (business partner of your company);
  • Portal (Nimbi website used in your access);
  • Your User Login;
  • Company Registration Number / Fiscal Number (CRN, ENI, TAX Number or equivalent to CNPJ in Brazil);
  • Reason for opening the enquiry;
  • Description request (Prints and spreadsheets if necessary).

f you are a Vale Vendor, please contact us by phone: + 1 844 3928 535. (Exclusive to Vale suppliers)here: