Atlassian uses cookies to improve your browsing experience, perform analytics and research, and conduct advertising. Accept all cookies to indicate that you agree to our use of cookies on your device. Atlassian cookies and tracking notice, (opens new window)
Nimbi Support
🥇 Benefits for suppliers: fast quick via WhatsApp and exclusive advantages 🥇 ➜] Log in to [Nimbi Platform|https://nim.bi/planosdebeneficiosnimbi], go to Plans & Benefits, choose the ideal plan, and boost your sales..

Check out our Supplier Help Center!
Click Here!!

  1. Nimbi Support
  2. Nimbi Support

Nimbi Support

  • Customer Service: Monday to Friday from 09:00 to 18:00 - Brasília Time (Except holidays).
  • For Vale suppliers, specialized support is available through the telephone +1 844 3928 535.

Nimbi Network - Suppliers

Requests

This is the channel to request changes, register data, or make other configurations on the platform.

Attention: To ensure your request is handled quickly and accurately, please describe it in full to prevent the ticket from being returned without a solution.

Required fields are marked with an asterisk*

Provide a summary or title for your request

Clearly specify what you wish to change or configure, including all necessary information so we can process your request without needing further follow-ups.

Enter the E-mail Registered on Nimbi.

PleaPlease enter your company's Tax ID (without dots or dashes)se enter your company's tax registration

To request configurations, it is important to provide all required information, preferably using our templates. For ADM – Addition or Change requests, please attach the following documents: Signed letter on the company’s letterhead authorizing the change Articles of incorporation or proof of affiliation with the company Identification document of the new administrator.

Drag and drop files, paste screenshots, or browse

If you have a screenshot or file that can help our support resolve it more quickly, please attach it.

You can enter the email of another person who needs to be copied on this ticket

Powered by Jira Service Management
{"xsrfToken":"d10092b974910130ce51103bb172e89f859a4f4d_lout","branding":{"id":"6","key":"nbi","name":"Nimbi Support","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/28","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#051826","headerLinkHoverBGColor":"#051826","headerBadgeColor":"#051826"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9db4594a-de63-453d-8c8c-380c67aa4383/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkYjQ1OTRhLWRlNjMtNDUzZC04YzhjLTM4MGM2N2FhNDM4MyI6WyJyZWFkIl19LCJleHAiOjE3NjkyNzg3NDMsIm5iZiI6MTc2OTI3ODE0M30.nMOIfG3YTBdmzMe_MwCiHQliL4XdQPyEMN3sC6g9L1c&client=702b3c95-57ac-48b6-bac8-385579991ad9&mode=fit","logoId":"9db4594a-de63-453d-8c8c-380c67aa4383","isLogoAvailable":true,"helpCenterTitle":"Nimbi Support - Ticket Submission","sharedPortalName":"Nimbi Support","userInitialAnnouncementMessageWiki":"<p><a href=\"http://nim.bi/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Support Materials from the Support Center. Click Here!</a></p>","translations":{"ru-RU":{"localeDisplayName":"Russian (Russia)"},"pt-PT":{"localeDisplayName":"Portuguese (Portugal)"},"de-DE":{"localeDisplayName":"German (Germany)"},"en-US":{"helpCenterTitle":"Nimbi Support - Ticket Submission","sharedPortalName":"Nimbi Support","announcementMessage":"[Support Materials from the Support Center. Click Here!|http://nim.bi/support]","localeDisplayName":"English (United States)"},"ko-KR":{"localeDisplayName":"Korean (South Korea)"},"pt-BR":{"helpCenterTitle":"Suporte Nimbi - Abertura de Chamados","sharedPortalName":"Suporte Nimbi","announcementMessage":"[Materiais de Apoio da Central de Ajuda Nimbi. Acesse Aqui!|http://nim.bi/suporte]\n[Download do eBook \"Canais de Atendimento Nimbi\". Clique Aqui! |https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/Nimbi%20-%20Abertura_de_chamado_Fornecedor_Padrao.pdf?api=v2]","localeDisplayName":"Portuguese (Brazil)"},"es-ES":{"helpCenterTitle":"Soporte Nimbi - Apertura de Tickets","sharedPortalName":"Atención Nimbi","announcementMessage":"[Materiales de Soporte del Centro de Asistencia al Cliente Nimbi. Haga Clic Aquí!|http://nim.bi/soporte]","localeDisplayName":"Spanish (Spain)"},"en-UK":{"localeDisplayName":"English (UK)"},"fr-FR":{"localeDisplayName":"French (France)"},"ja-JP":{"localeDisplayName":"Japanese (Japan)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"en-US","portalThemeColor":"#46afe1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fb964606-c371-4a4a-8d12-c54cd6d454cf/image/cdn?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZiOTY0NjA2LWMzNzEtNGE0YS04ZDEyLWM1NGNkNmQ0NTRjZiI6WyJyZWFkIl19LCJleHAiOjE3NjkyNzg3NDMsIm5iZiI6MTc2OTI3ODE0M30.cPmFv6GqtO7MnBlvQEzNMbKf4SkbcrTazqjmDJZ-ulA&client=702b3c95-57ac-48b6-bac8-385579991ad9&height=300&mode=fit","bannerMediaApiFileId":"fb964606-c371-4a4a-8d12-c54cd6d454cf","useDefaultBanner":false,"isBannerAvailable":true,"topBarColor":"#46afe1","topBarTextColor":"#ffffff","hasTopBarBeenSplit":true},"portal":{"id":"6","key":"nbi","projectId":10202,"serviceDeskId":6,"name":"Nimbi Support","description":"<ul class=\"alternate\" type=\"square\">\n <li>Customer Service: Monday to Friday from 09:00 to 18:00 - Brasília Time (Except holidays).</li>\n</ul>\n<ul class=\"alternate\" type=\"square\">\n <li>For Vale suppliers, specialized support is available through the telephone +1 844 3928 535.</li>\n</ul>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"302","name":"Doubts","descriptionHtml":"<p>To help us provide a quick and accurate response, please describe your question clearly and in detail:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Context: In which situation or screen did the question arise?</li>\n <li>Feature or process: What were you trying to accomplish?</li>\n <li>Relevant details: Error messages, screenshots, or steps you have already taken.</li>\n</ul>","callToAction":"Doubts","introHtml":"<p>Here you can get support for any questions about the features of the Nimbi platform.</p>","icon":12636,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12636","groups":[22],"key":""},{"id":"328","name":"Questions","descriptionHtml":"<p>To help us provide a quick and accurate response, please describe your question clearly and in detail:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Context: In which situation or screen did the question arise?</li>\n <li>Feature or process: What were you trying to accomplish?</li>\n <li>Relevant details: Error messages, screenshots, or steps you have already taken.</li>\n</ul>","callToAction":"Questions","introHtml":"<p>SpecifiHere you can get support for any questions about the features of the Nimbi platform.c contact for questions about features</p>","icon":12636,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12636","groups":[88],"key":""},{"id":"305","name":"Problems","descriptionHtml":"<p>To help us identify and fix the issue as quickly and accurately as possible, please describe it in detail:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Context: Where and when the issue occurred (screen, process).</li>\n <li>Problem description: What you were trying to do and what happened differently from what you expected.</li>\n <li>Additional details: Error messages, screenshots, approximate time it occurred, and any steps you have already tried.</li>\n</ul>","callToAction":"Problems","introHtml":"<p>If something isn’t working as expected in any feature, please contact us through this channel.</p>","icon":12638,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[22],"key":""},{"id":"329","name":"Issues","descriptionHtml":"<p>To help us identify and fix the issue as quickly and accurately as possible, please describe it in detail:</p>\n<ul class=\"alternate\" type=\"square\">\n <li>Context: Where and when the issue occurred (screen, process).</li>\n <li>Problem description: What you were trying to do and what happened differently from what you expected.</li>\n <li>Additional details: Error messages, screenshots, approximate time it occurred, and any steps you have already tried.</li>\n</ul>","callToAction":"Issues","introHtml":"<p>Please provIf something isn’t working as expected in any feature, please contact us through this channel.ide a summary or title for the issue</p>","icon":12638,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[88],"key":""},{"id":"303","name":"Requests","descriptionHtml":"<p>Attention: To ensure your request is handled quickly and accurately, it is mandatory to submit the completed configuration template. Additionally, please describe your request in full to prevent the ticket from being returned without a solution.<br> \uD83D\uDCD8​​ <a href=\"https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/Templates%20de%20Setup.zip?api=v2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">Templates Rede Nimbi</a></p>","callToAction":"Requests","introHtml":"<p>Configuration requests, information registration, etc.This is the channel to request changes, register data, or make other configurations on the platform.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","groups":[22],"key":""},{"id":"330","name":"Requests","descriptionHtml":"<p>Attention: To ensure your request is handled quickly and accurately, please describe it in full to prevent the ticket from being returned without a solution.</p>","callToAction":"Requests","introHtml":"<p>This is the channel to request changes, register data, or make other configurations on the platform.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","groups":[88],"key":""},{"id":"116","name":"Ticket opening","descriptionHtml":"","callToAction":"Ticket opening","introHtml":"","icon":12504,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12504","groups":[],"key":""},{"id":"177","name":"Doubts","descriptionHtml":"","callToAction":"Doubts","introHtml":"<p>Specific contact for questions about features.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"179","name":"Problems","descriptionHtml":"","callToAction":"Problems","introHtml":"<p>Signal and request support in case of any problems when navigating the modules.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"178","name":"Requests","descriptionHtml":"","callToAction":"Requests","introHtml":"<p>Configuration requests, information registration, etc.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"306","name":"Whatsapp","descriptionHtml":"","callToAction":"Whatsapp","introHtml":"","icon":12763,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12763","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Nimbi Network - Customer"},{"id":88,"name":"Nimbi Network - Suppliers"}],"orderMapping":{"22":[302,303,305],"88":[328,330,329]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"699277b6-9882-3b57-be28-b2b90c9cc200","appLinkName":"","appLinkUrl":"","spaceKey":"CDA","spaceName":"Central de Ajuda Nimbi","spaceUrl":"","isServer":false},"labels":[],"projectKey":"NBI","serviceDeskId":6,"kbLinkDomainURLs":["https://nimbi-atendimento.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NBI","userLanguageHeader":"\uD83E\uDD47 Benefits for suppliers: fast quick via WhatsApp and exclusive advantages \uD83E\uDD47 ➜] Log in to [Nimbi Platform|https://nim.bi/planosdebeneficiosnimbi], go to Plans & Benefits, choose the ideal plan, and boost your sales..","userLanguageMessageWiki":"<p>Check out our Supplier Help Center! <br> <a href=\"http://nim.bi/support\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Click Here!!</a></p>","defaultLanguageHeader":"\uD83E\uDD47 Benefícios para fornecedores: suporte rápido via WhatsApp e vantagens exclusivas \uD83E\uDD47","defaultLanguageMessage":"➜] Faça login na [Plataforma Nimbi|https://nim.bi/planosdebeneficiosnimbi], acesse Planos e Benefícios, escolha o plano ideal e impulsione suas vendas.\n\n\uD83D\uDCA1Conheça a nossa Central de Ajuda de fornecedores - [Clique Aqui!|https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA/overview]\n\n​\uD83D\uDCD8​​ Download e-book dos Canais de Suporte - [Clique Aqui!!|https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/Nimbi%20-%20Abertura_de_chamado_Fornecedor_Padrao.pdf?api=v2]","defaultLanguageDisplayName":"Portuguese (Brazil)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkyNzkzNDMsIm5iZiI6MTc2OTI3ODE0MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.E4PmDxtOEe84uumMsrOFSsy-VOA52rLpSyV2f9kJ5Go","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"702b3c95-57ac-48b6-bac8-385579991ad9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":330,"projectId":10202,"issueType":{"id":"10103","name":"Solicitação"},"form":{"name":"Requests","descriptionHtml":"<p>Attention: To ensure your request is handled quickly and accurately, please describe it in full to prevent the ticket from being returned without a solution.</p>","callToAction":"Requests","intro":"<p>This is the channel to request changes, register data, or make other configurations on the platform.</p>","instructions":"<p>Attention: To ensure your request is handled quickly and accurately, please describe it in full to prevent the ticket from being returned without a solution.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Email confirmation to","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Summary or Title","description":"Provide a summary or title for your request","descriptionHtml":"<p>Provide a summary or title for your request</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10200","fieldConfigId":"10301","label":"Prioridade","description":"<p>Define a prioridade do chamado.<br/>\nCrítica - Impacto imediato no negócio, sem possibilidade de contingência<br/>\nAlta - Impacto imediato no negócio, existindo contingência<br/>\nMédia - Impacta no negócio. Não necessita de ação imediata, há contingência<br/>\nBaixa - Baixo impacto no negócio.<br/>\nImediata - Deve ser tratada imediatamente independente da prioridade</p>","descriptionHtml":"<p>&lt;p&gt;Define a prioridade do chamado.&lt;br/&gt;<br> Crítica - Impacto imediato no negócio, sem possibilidade de contingência&lt;br/&gt;<br> Alta - Impacto imediato no negócio, existindo contingência&lt;br/&gt;<br> Média - Impacta no negócio. Não necessita de ação imediata, há contingência&lt;br/&gt;<br> Baixa - Baixo impacto no negócio.&lt;br/&gt;<br> Imediata - Deve ser tratada imediatamente independente da prioridade&lt;/p&gt;</p>","required":true,"displayed":false,"presetValues":["10101"],"values":[{"value":"10100","label":"1.Crítica","selected":false,"children":[]},{"value":"10101","label":"2.Alta","selected":false,"children":[]},{"value":"10102","label":"3.Média","selected":false,"children":[]},{"value":"10103","label":"4.Baixa","selected":true,"children":[]},{"value":"20357","label":"5.Complexa","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Detailed description of the request","description":"Clearly specify what you wish to change or configure, including all necessary information so we can process your request without needing further follow-ups.","descriptionHtml":"<p>Clearly specify what you wish to change or configure, including all necessary information so we can process your request without needing further follow-ups.</p>","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10101","fieldConfigId":"10203","label":"Origem Chamado","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["19152"],"values":[{"value":"10009","label":"Chat","selected":false,"children":[]},{"value":"10010","label":"Email","selected":false,"children":[]},{"value":"19152","label":"Formulário","selected":false,"children":[]},{"value":"19169","label":"Integração Jira/Cliente","selected":false,"children":[]},{"value":"19494","label":"Live","selected":false,"children":[]},{"value":"19153","label":"Portal","selected":false,"children":[]},{"value":"19495","label":"WhatsApp","selected":false,"children":[]},{"value":"20578","label":"Accenture","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13338","fieldConfigId":"13853","label":"E-mail on Access:","description":"Enter the E-mail Registered on Nimbi.","descriptionHtml":"<p>Enter the E-mail Registered on Nimbi.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10600","fieldConfigId":"10700","label":"Grupo Atendimento","description":"<p>Grupo de atendimento</p>","descriptionHtml":"<p>&lt;p&gt;Grupo de atendimento&lt;/p&gt;</p>","required":false,"displayed":false,"presetValues":["20247"],"values":[{"value":"17700","label":"1N","selected":false,"children":[]},{"value":"10504","label":"2N","selected":false,"children":[]},{"value":"10505","label":"Setup","selected":false,"children":[]},{"value":"20247","label":"N/A","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13564","fieldConfigId":"14129","label":"Name of Your Company","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10203","fieldConfigId":"10312","label":"Cliente","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["18600"],"values":[{"value":"14200","label":"3M","selected":false,"children":[]},{"value":"19297","label":"3M Manaus","selected":false,"children":[]},{"value":"19569","label":"3R Petroleum","selected":false,"children":[]},{"value":"18600","label":"A Definir","selected":false,"children":[]},{"value":"18982","label":"AGC Vidros","selected":false,"children":[]},{"value":"18836","label":"Aguas do Brasil","selected":false,"children":[]},{"value":"18973","label":"Aguia Sistemas","selected":false,"children":[]},{"value":"20724","label":"AkzoNobel","selected":false,"children":[]},{"value":"20890","label":"Alares","selected":false,"children":[]},{"value":"20250","label":"Aliança Metalúrgica","selected":false,"children":[]},{"value":"27830","label":"Allied","selected":false,"children":[]},{"value":"20543","label":"Alloha","selected":false,"children":[]},{"value":"20587","label":"Applus","selected":false,"children":[]},{"value":"20545","label":"Apsen","selected":false,"children":[]},{"value":"20631","label":"Aquanima","selected":false,"children":[]},{"value":"20266","label":"Arcelor Mittal","selected":false,"children":[]},{"value":"19269","label":"Arlanxeo","selected":false,"children":[]},{"value":"21187","label":"Armac","selected":false,"children":[]},{"value":"19314","label":"Arno","selected":false,"children":[]},{"value":"19248","label":"Arotubi","selected":false,"children":[]},{"value":"20575","label":"Artecola","selected":false,"children":[]},{"value":"19517","label":"ASA Industria","selected":false,"children":[]},{"value":"20780","label":"AtkinsRealis","selected":false,"children":[]},{"value":"19602","label":"Atlantis","selected":false,"children":[]},{"value":"20268","label":"Azul Linhas Aéreas","selected":false,"children":[]},{"value":"19428","label":"AZZ","selected":false,"children":[]},{"value":"20265","label":"BAMIN","selected":false,"children":[]},{"value":"20630","label":"Baruch Investimentos","selected":false,"children":[]},{"value":"20598","label":"BASF","selected":false,"children":[]},{"value":"19256","label":"BBM Logística","selected":false,"children":[]},{"value":"25670","label":"BioAroeira","selected":false,"children":[]},{"value":"14225","label":"Blooming Brands","selected":false,"children":[]},{"value":"19484","label":"BMTE","selected":false,"children":[]},{"value":"19515","label":"BN Engenharia","selected":false,"children":[]},{"value":"19959","label":"Boa Safra Sementes S/A","selected":false,"children":[]},{"value":"23169","label":"Boa Vista","selected":false,"children":[]},{"value":"20517","label":"Brametal","selected":false,"children":[]},{"value":"22903","label":"Bristow","selected":false,"children":[]},{"value":"20004","label":"C&A","selected":false,"children":[]},{"value":"20541","label":"Cacau Show","selected":false,"children":[]},{"value":"14231","label":"Carioca Engenharia","selected":false,"children":[]},{"value":"25604","label":"CARL ZEISS","selected":false,"children":[]},{"value":"19353","label":"Castrolanda","selected":false,"children":[]},{"value":"19257","label":"Cateno","selected":false,"children":[]},{"value":"19355","label":"CBA","selected":false,"children":[]},{"value":"21222","label":"CBA Design","selected":false,"children":[]},{"value":"19121","label":"CELEO","selected":false,"children":[]},{"value":"20272","label":"CHESF","selected":false,"children":[]},{"value":"19294","label":"CI&T","selected":false,"children":[]},{"value":"19530","label":"Cidex","selected":false,"children":[]},{"value":"19194","label":"Cielo","selected":false,"children":[]},{"value":"20527","label":"CNEX","selected":false,"children":[]},{"value":"20251","label":"Cobasi","selected":false,"children":[]},{"value":"20368","label":"COLORMAQ","selected":false,"children":[]},{"value":"26376","label":"Comafi","selected":false,"children":[]},{"value":"20579","label":"COMPAGAS","selected":false,"children":[]},{"value":"20590","label":"Concremat","selected":false,"children":[]},{"value":"20654","label":"Concremat - Rp. Dominicana","selected":false,"children":[]},{"value":"20706","label":"Construtora Barbosa Mello","selected":false,"children":[]},{"value":"24438","label":"CONTABILIZEI","selected":false,"children":[]},{"value":"19511","label":"Copagaz","selected":false,"children":[]},{"value":"20704","label":"Copar Participações","selected":false,"children":[]},{"value":"20781","label":"COVABRA","selected":false,"children":[]},{"value":"19956","label":"Crefisa","selected":false,"children":[]},{"value":"20743","label":"Cristália","selected":false,"children":[]},{"value":"19926","label":"CROWN EMBALAGENS","selected":false,"children":[]},{"value":"18843","label":"Cruzeiro do Sul","selected":false,"children":[]},{"value":"18833","label":"CSC Serviços","selected":false,"children":[]},{"value":"20002","label":"CSU CARDSYSTEM","selected":false,"children":[]},{"value":"11501","label":"CVC","selected":false,"children":[]},{"value":"20542","label":"DARNEL EMBALAGENS","selected":false,"children":[]},{"value":"20602","label":"Davita","selected":false,"children":[]},{"value":"20520","label":"Decathlon","selected":false,"children":[]},{"value":"19163","label":"Deloitte","selected":false,"children":[]},{"value":"12400","label":"Diageo","selected":false,"children":[]},{"value":"18974","label":"Diebold","selected":false,"children":[]},{"value":"19111","label":"Doremus","selected":false,"children":[]},{"value":"20109","label":"EACE","selected":false,"children":[]},{"value":"19263","label":"Eas Educacao","selected":false,"children":[]},{"value":"20377","label":"Elea Digital","selected":false,"children":[]},{"value":"20568","label":"Electro Aço Altona","selected":false,"children":[]},{"value":"19156","label":"Electrolux","selected":false,"children":[]},{"value":"19512","label":"Elekta","selected":false,"children":[]},{"value":"21451","label":"Eletrodata","selected":false,"children":[]},{"value":"20721","label":"Elis Energia","selected":false,"children":[]},{"value":"19367","label":"EMJ","selected":false,"children":[]},{"value":"18835","label":"Energisa","selected":false,"children":[]},{"value":"19603","label":"Engibras","selected":false,"children":[]},{"value":"19393","label":"Epiroc","selected":false,"children":[]},{"value":"22309","label":"Esporte Clube Pinheiros","selected":false,"children":[]},{"value":"19291","label":"Eurofarma","selected":false,"children":[]},{"value":"20534","label":"EVT","selected":false,"children":[]},{"value":"19266","label":"Fabre Pierre","selected":false,"children":[]},{"value":"22342","label":"FAI-UFSCar","selected":false,"children":[]},{"value":"19540","label":"Faifs","selected":false,"children":[]},{"value":"20559","label":"Ferroeste","selected":false,"children":[]},{"value":"20636","label":"FertGroup","selected":false,"children":[]},{"value":"20564","label":"FIAP","selected":false,"children":[]},{"value":"20270","label":"FONTE","selected":false,"children":[]},{"value":"19378","label":"Forno de Minas","selected":false,"children":[]},{"value":"19724","label":"Fort Atacadista (Grupo Pereira)","selected":false,"children":[]},{"value":"22245","label":"Foundever","selected":false,"children":[]},{"value":"20591","label":"Frangos Pioneiro","selected":false,"children":[]},{"value":"19576","label":"Fraport","selected":false,"children":[]},{"value":"20791","label":"Frooty","selected":false,"children":[]},{"value":"19470","label":"FSJ Logística","selected":false,"children":[]},{"value":"20581","label":"Fundação do Câncer","selected":false,"children":[]},{"value":"18905","label":"Gallo","selected":false,"children":[]},{"value":"20720","label":"Germina Brasil","selected":false,"children":[]},{"value":"20601","label":"GI Group","selected":false,"children":[]},{"value":"11600","label":"GLP","selected":false,"children":[]},{"value":"18804","label":"GP PHARM - AR","selected":false,"children":[]},{"value":"21979","label":"Group Med+","selected":false,"children":[]},{"value":"10632","label":"GRU Airport","selected":false,"children":[]},{"value":"19308","label":"Grupo Agis","selected":false,"children":[]},{"value":"18851","label":"Grupo Brasanitas","selected":false,"children":[]},{"value":"20263","label":"Grupo CBO","selected":false,"children":[]},{"value":"20366","label":"Grupo Digicon","selected":false,"children":[]},{"value":"20701","label":"Grupo EPR","selected":false,"children":[]},{"value":"20532","label":"Grupo Estel","selected":false,"children":[]},{"value":"14203","label":"Grupo Fleury","selected":false,"children":[]},{"value":"21880","label":"Grupo Fornecedora","selected":false,"children":[]},{"value":"18980","label":"Grupo Maringa","selected":false,"children":[]},{"value":"20566","label":"Grupo Marista","selected":false,"children":[]},{"value":"19824","label":"GRUPO NÓS","selected":false,"children":[]},{"value":"19616","label":"Grupo SEB Sistema","selected":false,"children":[]},{"value":"20246","label":"Grupo Soma","selected":false,"children":[]},{"value":"19370","label":"Heiler Transportes","selected":false,"children":[]},{"value":"18842","label":"Hershey","selected":false,"children":[]},{"value":"19182","label":"HINES","selected":false,"children":[]},{"value":"27863","label":"Homologação Private","selected":false,"children":[]},{"value":"19510","label":"Ical","selected":false,"children":[]},{"value":"19745","label":"ID Logistics","selected":false,"children":[]},{"value":"22474","label":"IHS Brasil","selected":false,"children":[]},{"value":"20592","label":"ILUMI","selected":false,"children":[]},{"value":"19627","label":"Indemil","selected":false,"children":[]},{"value":"14222","label":"Indústrias Romi","selected":false,"children":[]},{"value":"20635","label":"International School","selected":false,"children":[]},{"value":"21090","label":"Invenergy","selected":false,"children":[]},{"value":"19268","label":"Itinera Construcoes","selected":false,"children":[]},{"value":"21022","label":"Ituran","selected":false,"children":[]},{"value":"20567","label":"Jacto","selected":false,"children":[]},{"value":"26509","label":"Jaguar","selected":false,"children":[]},{"value":"19591","label":"JIRAU Energia","selected":false,"children":[]},{"value":"22343","label":"JLL","selected":false,"children":[]},{"value":"19351","label":"JS Transportes","selected":false,"children":[]},{"value":"19330","label":"Kearney","selected":false,"children":[]},{"value":"22244","label":"Kemira Chemicals","selected":false,"children":[]},{"value":"19446","label":"L.Q.F.E. Transportes","selected":false,"children":[]},{"value":"22276","label":"Latina Textil","selected":false,"children":[]},{"value":"11110","label":"Leroy Merlin","selected":false,"children":[]},{"value":"19770","label":"LINEA","selected":false,"children":[]},{"value":"20582","label":"Lippetran","selected":false,"children":[]},{"value":"19531","label":"Locaweb","selected":false,"children":[]},{"value":"21616","label":"Loft","selected":false,"children":[]},{"value":"20091","label":"M Dias Branco","selected":false,"children":[]},{"value":"19461","label":"Madeira Madeira","selected":false,"children":[]},{"value":"20157","label":"MADISA","selected":false,"children":[]},{"value":"25704","label":"Mart Minas","selected":false,"children":[]},{"value":"14227","label":"Mecalor","selected":false,"children":[]},{"value":"20546","label":"Medquimica","selected":false,"children":[]},{"value":"19375","label":"Mercator","selected":false,"children":[]},{"value":"20256","label":"MetrôRio","selected":false,"children":[]},{"value":"26190","label":"MFOODS","selected":false,"children":[]},{"value":"20571","label":"MILLS","selected":false,"children":[]},{"value":"22045","label":"Moinho Cearense","selected":false,"children":[]},{"value":"18822","label":"MOOVE COSAN","selected":false,"children":[]},{"value":"20586","label":"Motiva","selected":false,"children":[]},{"value":"19592","label":"MOVESA","selected":false,"children":[]},{"value":"18731","label":"MR PHARMA","selected":false,"children":[]},{"value":"19369","label":"MRV Engenharia","selected":false,"children":[]},{"value":"15801","label":"MSC","selected":false,"children":[]},{"value":"19553","label":"MSC Argentina","selected":false,"children":[]},{"value":"22144","label":"MSC Costa Rica","selected":false,"children":[]},{"value":"19151","label":"MSC MX","selected":false,"children":[]},{"value":"23233","label":"MSC Panama","selected":false,"children":[]},{"value":"20776","label":"MSC Paraguai","selected":false,"children":[]},{"value":"20524","label":"Natrio","selected":false,"children":[]},{"value":"21055","label":"NAV","selected":false,"children":[]},{"value":"20726","label":"NAV BRASIL","selected":false,"children":[]},{"value":"20593","label":"NAVENOR","selected":false,"children":[]},{"value":"19352","label":"Nelson Wilians Advogados","selected":false,"children":[]},{"value":"20269","label":"Neon","selected":false,"children":[]},{"value":"20989","label":"Netway","selected":false,"children":[]},{"value":"21550","label":"Newsun Energy","selected":false,"children":[]},{"value":"22408","label":"Next Stream","selected":false,"children":[]},{"value":"18688","label":"Nimbi","selected":false,"children":[]},{"value":"20556","label":"NIMROD","selected":false,"children":[]},{"value":"19769","label":"Nita Alimentos","selected":false,"children":[]},{"value":"18985","label":"Norsk Hydro","selected":false,"children":[]},{"value":"21253","label":"Nova Rio","selected":false,"children":[]},{"value":"19960","label":"Novelis","selected":false,"children":[]},{"value":"20588","label":"NOVOZYMES","selected":false,"children":[]},{"value":"20650","label":"NUTRIEX","selected":false,"children":[]},{"value":"20033","label":"Olemar","selected":false,"children":[]},{"value":"20110","label":"Packing Group (Guanapack)","selected":false,"children":[]},{"value":"18789","label":"Patrus","selected":false,"children":[]},{"value":"20010","label":"Performance Solutions","selected":false,"children":[]},{"value":"20529","label":"PERTO","selected":false,"children":[]},{"value":"20531","label":"Petix","selected":false,"children":[]},{"value":"23398","label":"Petrocoque","selected":false,"children":[]},{"value":"19253","label":"Petronas","selected":false,"children":[]},{"value":"19546","label":"Petz","selected":false,"children":[]},{"value":"26022","label":"PLS - Belo Lithium","selected":false,"children":[]},{"value":"20525","label":"Plurix","selected":false,"children":[]},{"value":"20629","label":"Plurix - CASA AVENIDA","selected":false,"children":[]},{"value":"20628","label":"Plusoft","selected":false,"children":[]},{"value":"20390","label":"Poliedro","selected":false,"children":[]},{"value":"21946","label":"Posidonia","selected":false,"children":[]},{"value":"21121","label":"Positivo Educacional","selected":false,"children":[]},{"value":"19333","label":"Power Service","selected":false,"children":[]},{"value":"20563","label":"PQTEC","selected":false,"children":[]},{"value":"19372","label":"Prime","selected":false,"children":[]},{"value":"20572","label":"PRYSMIAN","selected":false,"children":[]},{"value":"14205","label":"Qualicorp","selected":false,"children":[]},{"value":"19570","label":"Radfer","selected":false,"children":[]},{"value":"20557","label":"Raymundo da Fonte","selected":false,"children":[]},{"value":"20523","label":"REDE D'OR SAO LUIZ","selected":false,"children":[]},{"value":"11123","label":"Rede Pública","selected":false,"children":[]},{"value":"20005","label":"Refit","selected":false,"children":[]},{"value":"25870","label":"Renner","selected":false,"children":[]},{"value":"23002","label":"Ri Happy","selected":false,"children":[]},{"value":"26342","label":"Rio Energy","selected":false,"children":[]},{"value":"19373","label":"Rodacel","selected":false,"children":[]},{"value":"19402","label":"Rodalog","selected":false,"children":[]},{"value":"19581","label":"Rodotas","selected":false,"children":[]},{"value":"20360","label":"Royal Palm","selected":false,"children":[]},{"value":"21649","label":"RTM","selected":false,"children":[]},{"value":"18732","label":"Russell & Drexler","selected":false,"children":[]},{"value":"20565","label":"Salinor","selected":false,"children":[]},{"value":"22243","label":"Sallve","selected":false,"children":[]},{"value":"19201","label":"Samsung","selected":false,"children":[]},{"value":"14232","label":"Santista","selected":false,"children":[]},{"value":"19164","label":"SBT","selected":false,"children":[]},{"value":"20025","label":"Scania","selected":false,"children":[]},{"value":"16400","label":"Schutz Vasitex","selected":false,"children":[]},{"value":"19371","label":"Senior - Fumascence","selected":false,"children":[]},{"value":"19403","label":"Senior - JMendes","selected":false,"children":[]},{"value":"19165","label":"Senior - Scania","selected":false,"children":[]},{"value":"20375","label":"Senior - USIBAN","selected":false,"children":[]},{"value":"19448","label":"Servimed","selected":false,"children":[]},{"value":"19577","label":"SGS","selected":false,"children":[]},{"value":"20730","label":"Sinova","selected":false,"children":[]},{"value":"19529","label":"SmartFit","selected":false,"children":[]},{"value":"21352","label":"Smartfit - Chile","selected":false,"children":[]},{"value":"20702","label":"Smartfit - México","selected":false,"children":[]},{"value":"22936","label":"Smartfit - Peru","selected":false,"children":[]},{"value":"26157","label":"Smartfit Colombia","selected":false,"children":[]},{"value":"20638","label":"Solar Br","selected":false,"children":[]},{"value":"19401","label":"Solit Transportes","selected":false,"children":[]},{"value":"20633","label":"Solventum","selected":false,"children":[]},{"value":"20640","label":"Soma Hering","selected":false,"children":[]},{"value":"19316","label":"Soma Nutrição","selected":false,"children":[]},{"value":"17701","label":"Sonae","selected":false,"children":[]},{"value":"18790","label":"Splice","selected":false,"children":[]},{"value":"19356","label":"State Grid","selected":false,"children":[]},{"value":"25538","label":"SUPERGASBRAS","selected":false,"children":[]},{"value":"20533","label":"SWM","selected":false,"children":[]},{"value":"26343","label":"Tecban","selected":false,"children":[]},{"value":"20707","label":"Tecer","selected":false,"children":[]},{"value":"21319","label":"Tenda","selected":false,"children":[]},{"value":"19270","label":"Termolar","selected":false,"children":[]},{"value":"20606","label":"Terphane","selected":false,"children":[]},{"value":"22937","label":"Terradot","selected":false,"children":[]},{"value":"19271","label":"TH Gestao Empresarial","selected":false,"children":[]},{"value":"19485","label":"Tiferet","selected":false,"children":[]},{"value":"14500","label":"Tishman Speyer","selected":false,"children":[]},{"value":"20789","label":"TITAN","selected":false,"children":[]},{"value":"21847","label":"TMG","selected":false,"children":[]},{"value":"18689","label":"Todos os Clientes","selected":false,"children":[]},{"value":"19331","label":"Total Química","selected":false,"children":[]},{"value":"20732","label":"Tragetta","selected":false,"children":[]},{"value":"19368","label":"Transpedo","selected":false,"children":[]},{"value":"20558","label":"TRINUS","selected":false,"children":[]},{"value":"20708","label":"Triunfo Concebra","selected":false,"children":[]},{"value":"20731","label":"Trox do Brasil Ltda","selected":false,"children":[]},{"value":"19274","label":"Tupy","selected":false,"children":[]},{"value":"20539","label":"TW ESPUMAS","selected":false,"children":[]},{"value":"19290","label":"Uberlândia Refrescos","selected":false,"children":[]},{"value":"16000","label":"UNIVAR","selected":false,"children":[]},{"value":"20252","label":"Usina Bandeirantes","selected":false,"children":[]},{"value":"18799","label":"Vale","selected":false,"children":[]},{"value":"20554","label":"Valestra","selected":false,"children":[]},{"value":"19491","label":"Veloce","selected":false,"children":[]},{"value":"21154","label":"Velsis","selected":false,"children":[]},{"value":"21418","label":"Venttos","selected":false,"children":[]},{"value":"23134","label":"Veolia","selected":false,"children":[]},{"value":"18979","label":"VERZANI & SANDRINI","selected":false,"children":[]},{"value":"19295","label":"Vetorial","selected":false,"children":[]},{"value":"21320","label":"Via Appia","selected":false,"children":[]},{"value":"20059","label":"Vibra Energia","selected":false,"children":[]},{"value":"20585","label":"Viva Food","selected":false,"children":[]},{"value":"20639","label":"Vivara","selected":false,"children":[]},{"value":"19586","label":"Vix Logística","selected":false,"children":[]},{"value":"25837","label":"VMK","selected":false,"children":[]},{"value":"20770","label":"Volkswagen","selected":false,"children":[]},{"value":"20538","label":"Vports","selected":false,"children":[]},{"value":"19315","label":"Vulcabras","selected":false,"children":[]},{"value":"19572","label":"Vuuk","selected":false,"children":[]},{"value":"20522","label":"Wika","selected":false,"children":[]},{"value":"20254","label":"Winity","selected":false,"children":[]},{"value":"20530","label":"Wurth","selected":false,"children":[]},{"value":"19381","label":"Yazaki do Brasil","selected":false,"children":[]},{"value":"20528","label":"YPF","selected":false,"children":[]},{"value":"22516","label":"Z House","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13344","fieldConfigId":"13859","label":"Fiscal Number:","description":"PleaPlease enter your company's Tax ID (without dots or dashes)se enter your company's tax registration","descriptionHtml":"<p>PleaPlease enter your company's Tax ID (without dots or dashes)se enter your company's tax registration</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13340","fieldConfigId":"13855","label":"Name of your Client / Business Partner","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_13562","fieldConfigId":"14127","label":"Please select the Type of Request","description":"To request configurations, it is important to provide all required information, preferably using our templates. For ADM – Addition or Change requests, please attach the following documents: Signed letter on the company’s letterhead authorizing the change Articles of incorporation or proof of affiliation with the company Identification document of the new administrator.","descriptionHtml":"<p>To request configurations, it is important to provide all required information, preferably using our templates. For ADM – Addition or Change requests, please attach the following documents: Signed letter on the company’s letterhead authorizing the change Articles of incorporation or proof of affiliation with the company Identification document of the new administrator.</p>","required":true,"displayed":true,"presetValues":[],"values":[{"value":"20737","label":"ADM - Inclusão ou Alteração","selected":false,"children":[]},{"value":"20738","label":"Usuário - Alteração","selected":false,"children":[]},{"value":"20739","label":"Usuário - Criação","selected":false,"children":[]},{"value":"20742","label":"Usuário - Inativação","selected":false,"children":[]},{"value":"20740","label":"Outros","selected":false,"children":[]}]},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Attachment","description":"If you have a screenshot or file that can help our support resolve it more quickly, please attach it.","descriptionHtml":"<p>If you have a screenshot or file that can help our support resolve it more quickly, please attach it.</p>","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13300","fieldConfigId":"13800","label":"Copy E-mails:","description":"You can enter the email of another person who needs to be copied on this ticket","descriptionHtml":"<p>You can enter the email of another person who needs to be copied on this ticket</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/330","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/330","calendarParams":{"firstDay":0,"date":"2026-01-24T15:09:03-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":true,"siteKey":"6LePXLkdAAAAAF4gCNalrL1IvZcqbNbZf_Zakudd","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NjkyNzkzNDMsIm5iZiI6MTc2OTI3ODE0MywiYW5vbklkIjoiYW5vbi11c2VyIiwiaHR0cHM6Ly9pZC5hdGxhc3NpYW4uY29tL2FwcEFjY3JlZGl0ZWQiOmZhbHNlfQ.E4PmDxtOEe84uumMsrOFSsy-VOA52rLpSyV2f9kJ5Go","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"702b3c95-57ac-48b6-bac8-385579991ad9","tokenDurationInMins":20},"hasProformaForm":true,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":true,"formTemplateData":{},"linkedJiraFields":[]},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=nimbi-atendimento","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"d10092b974910130ce51103bb172e89f859a4f4d_lout","baseUrl":"https://nimbi-atendimento.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://nimbi-atendimento.atlassian.net","onDemand":true,"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"702b3c95-57ac-48b6-bac8-385579991ad9","fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"6841c5a5fa404394b3eef5142f098493","siteDefaultLanguageTag":"pt-BR","featuredValues":{"multiHelpCenterEnabled":true,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":true},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://nimbi-atendimento.atlassian.net","edition":"premium","anonymousEnabled":true,"requestIntroEnabled":true}