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🥇 Benefits for suppliers: fast quick via WhatsApp and exclusive advantages 🥇 ➜] Log in to [Nimbi Platform|https://nim.bi/planosdebeneficiosnimbi], go to Plans & Benefits, choose the ideal plan, and boost your sales..
Customer Service: Monday to Friday from 09:00 to 18:00 - Brasília Time (Except holidays).
For Vale suppliers, specialized support is available through the telephone +1 844 3928 535.
Nimbi Network - Customer
Doubts
Here you can get support for any questions about the features of the Nimbi platform.
To help us provide a quick and accurate response, please describe your question clearly and in detail:
Context: In which situation or screen did the question arise?
Feature or process: What were you trying to accomplish?
Relevant details: Error messages, screenshots, or steps you have already taken.
Required fields are marked with an asterisk*
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