{"xsrfToken":"46b2438d61f1547c3366977253e10a5ffe5f6fdb_lout","branding":{"id":"6","key":"nbi","name":"Suporte da Rede Nimbi","portalBaseUrl":"/servicedesk/customer/portal/6","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/6/28","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#051826","headerLinkHoverBGColor":"#051826","headerBadgeColor":"#051826"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/9db4594a-de63-453d-8c8c-380c67aa4383/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjlkYjQ1OTRhLWRlNjMtNDUzZC04YzhjLTM4MGM2N2FhNDM4MyI6WyJyZWFkIl19LCJleHAiOjE3NDM2NTMyMzEsIm5iZiI6MTc0MzY1MjYzMX0.LGJqcHnas6EzjyimHCfrQnSe2Fbbu2ymTdE0AmU9MrY&client=702b3c95-57ac-48b6-bac8-385579991ad9&mode=fit","logoId":"9db4594a-de63-453d-8c8c-380c67aa4383","isLogoAvailable":true,"helpCenterTitle":"Suporte Nimbi - Abertura de Chamados","sharedPortalName":"Nimbi","userInitialAnnouncementMessageWiki":"<p><a href=\"http://nim.bi/suporte\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Materiais de Apoio da Central de Ajuda Nimbi. Acesse Aqui!</a><br> <a href=\"https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/E-book_Canais_Suporte.Fornecedor_pdf.pdf?api=v2\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Download do eBook \"Canais de Atendimento Nimbi\". Clique Aqui! </a></p>","translations":{"ru-RU":{"localeDisplayName":"russo (Rússia)"},"pt-PT":{"helpCenterTitle":"Central de Ajuda Nimbi","sharedPortalName":"Central de Ajuda Nimbi","localeDisplayName":"português (Portugal)"},"de-DE":{"localeDisplayName":"alemão (Alemanha)"},"en-US":{"helpCenterTitle":"Nimbi Support - Ticket Submission","sharedPortalName":"Nimbi Support","announcementMessage":"[Support Materials from the Support Center. Click Here!|http://nim.bi/support]","localeDisplayName":"inglês (Estados Unidos)"},"ko-KR":{"localeDisplayName":"coreano (Coréia, Sul)"},"pt-BR":{"helpCenterTitle":"Suporte Nimbi - Abertura de Chamados","sharedPortalName":"Nimbi","announcementMessage":"[Materiais de Apoio da Central de Ajuda Nimbi. Acesse Aqui!|http://nim.bi/suporte]\n[Download do eBook \"Canais de Atendimento Nimbi\". Clique Aqui! |https://nimbi-atendimento.atlassian.net/wiki/download/attachments/2671607809/E-book_Canais_Suporte.Fornecedor_pdf.pdf?api=v2]","localeDisplayName":"português (Brasil)"},"es-ES":{"helpCenterTitle":"Soporte Nimbi - Apertura de Tickets","sharedPortalName":"Atención Nimbi","announcementMessage":"[Materiales de Soporte del Centro de Asistencia al Cliente Nimbi. Haga Clic Aquí!|http://nim.bi/soporte]","localeDisplayName":"espanhol (Espanha)"},"en-UK":{"localeDisplayName":"inglês (UK)"},"fr-FR":{"localeDisplayName":"francês (França)"},"ja-JP":{"localeDisplayName":"japonês (Japão)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"pt-BR","userLanguageTag":"pt-BR","portalThemeColor":"#46afe1","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/fb964606-c371-4a4a-8d12-c54cd6d454cf/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmZiOTY0NjA2LWMzNzEtNGE0YS04ZDEyLWM1NGNkNmQ0NTRjZiI6WyJyZWFkIl19LCJleHAiOjE3NDM2NTMyMzEsIm5iZiI6MTc0MzY1MjYzMX0.sW1VbgH1Q4iMbTxR1OkUiFYoAudKcj1T5XRm_MF3TCU&client=702b3c95-57ac-48b6-bac8-385579991ad9&height=300&mode=fit","bannerMediaApiFileId":"fb964606-c371-4a4a-8d12-c54cd6d454cf","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false},"portal":{"id":"6","key":"nbi","projectId":10202,"serviceDeskId":6,"name":"Suporte da Rede Nimbi","description":"<p>De Segunda à Sexta das 09:00 às 18:00 - Horário de Brasília (Exceto feriados).</p>\n<p>Fornecedores Vale: O suporte à usuários é realizado exclusivamente pelo telefone 0800-047-4242.</p>","portalBaseUrl":"/servicedesk/customer/portal/6","reqTypes":[{"id":"302","name":"Dúvidas","descriptionHtml":"","callToAction":"Dúvidas","introHtml":"<p>Contato específico para dúvidas sobre funcionalidades.</p>","icon":12636,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12636","groups":[22],"key":""},{"id":"328","name":"Dúvidas ▹","descriptionHtml":"","callToAction":"Dúvidas ▹","introHtml":"<p>Contato específico para dúvidas sobre funcionalidades.</p>","icon":12636,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12636","groups":[88],"key":""},{"id":"305","name":"Problemas","descriptionHtml":"","callToAction":"Problemas","introHtml":"<p>Sinalizar e solicitar apoio em eventuais problemas durante a navegação nos módulos.</p>","icon":12638,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[22],"key":""},{"id":"329","name":"Problemas ▹","descriptionHtml":"","callToAction":"Problemas ▹","introHtml":"<p>Sinalizar e solicitar apoio em eventuais problemas durante a navegação nos módulos.</p>","icon":12638,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12638","groups":[88],"key":""},{"id":"303","name":"Solicitações","descriptionHtml":"","callToAction":"Solicitações","introHtml":"<p>Solicitações de configurações, cadastro de informações e etc.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","groups":[22],"key":""},{"id":"330","name":"Solicitações ▹","descriptionHtml":"","callToAction":"Solicitações ▹","introHtml":"<p>Solicitações de configurações, cadastro de informações e etc.</p>","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","groups":[88],"key":""},{"id":"116","name":"Abertura de Chamado","descriptionHtml":"","callToAction":"Abertura de Chamado","introHtml":"","icon":12504,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12504","groups":[],"key":""},{"id":"177","name":"Dúvidas","descriptionHtml":"","callToAction":"Dúvidas","introHtml":"<p>Contato específico para dúvidas sobre funcionalidades.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"179","name":"Problemas","descriptionHtml":"","callToAction":"Problemas","introHtml":"<p>Sinalizar e solicitar apoio em eventuais problemas durante a navegação nos módulos.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"178","name":"Solicitações","descriptionHtml":"","callToAction":"Solicitações","introHtml":"<p>Solicitações de configurações, cadastro de informações e etc.</p>","icon":12539,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12539","groups":[],"key":""},{"id":"306","name":"Whatsapp","descriptionHtml":"","callToAction":"Whatsapp","introHtml":"","icon":12763,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12763","groups":[],"key":""}],"reqGroups":[{"id":22,"name":"Sou Cliente"},{"id":88,"name":"Sou Fornecedor"}],"orderMapping":{"22":[302,303,305],"88":[328,330,329]},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"699277b6-9882-3b57-be28-b2b90c9cc200","appLinkName":"System Confluence","appLinkUrl":"https://nimbi-atendimento.atlassian.net/wiki","spaceKey":"CDA","spaceName":"Central de Ajuda Nimbi","spaceUrl":"https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA","isServer":false},"labels":[],"projectKey":"NBI","serviceDeskId":6,"kbLinkDomainURLs":["https://nimbi-atendimento.atlassian.net"]},"createPermission":true,"portalAnnouncement":{"portalId":6,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"NBI","userLanguageHeader":"\uD83D\uDCAC Atendimento rápido e personalizado via WhatsApp com um especialista Nimbi para Fornecedores!","userLanguageMessageWiki":"<p>⏳ Aproveite a Oferta de Lançamento e <a href=\"https://nim.bi/bronzepromocional\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Assine agora!</a></p>\n<p>------<br> \uD83D\uDCA1Conheça a Nossa Central de Ajuda de Fornecedores - <a href=\"https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA/overview\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\" style=\"text-decoration: underline;\">Clique Aqui!</a></p>","defaultLanguageHeader":"\uD83D\uDCAC Atendimento rápido e personalizado via WhatsApp com um especialista Nimbi para Fornecedores!","defaultLanguageMessage":"⏳ Aproveite a Oferta de Lançamento e [Assine agora!|https://nim.bi/bronzepromocional]\n\n------\n\uD83D\uDCA1Conheça a Nossa Central de Ajuda de Fornecedores - [Clique Aqui!|https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA/overview]","defaultLanguageDisplayName":"português (Brasil)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false,"mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2NTM4MzEsIm5iZiI6MTc0MzY1MjYzMX0.KnjlMfCw_LxzDmhYM9ca4s5uuSpfYXBK08JyfiZxB3w","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"702b3c95-57ac-48b6-bac8-385579991ad9","tokenDurationInMins":20},"categories":{"categoriesSupported":true,"categories":[]}},"reqCreate":{"id":303,"projectId":10202,"form":{"name":"Solicitações","descriptionHtml":"","callToAction":"Solicitações","intro":"<p>Solicitações de configurações, cadastro de informações e etc.</p>","instructions":"","icon":12637,"iconUrl":"https://nimbi-atendimento.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/12637","key":""},"fields":[{"fieldType":"text","fieldId":"email","fieldConfigId":"","label":"Confirmação de e-mail para","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13340","fieldConfigId":"13855","label":"Nome da sua Empresa","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10200","fieldConfigId":"10301","label":"Prioridade","description":"<p>Define a prioridade do chamado.<br/>\nCrítica - Impacto imediato no negócio, sem possibilidade de contingência<br/>\nAlta - Impacto imediato no negócio, existindo contingência<br/>\nMédia - Impacta no negócio. Não necessita de ação imediata, há contingência<br/>\nBaixa - Baixo impacto no negócio.<br/>\nImediata - Deve ser tratada imediatamente independente da prioridade</p>","descriptionHtml":"<p><p>Define a prioridade do chamado.<br/><br> Crítica - Impacto imediato no negócio, sem possibilidade de contingência<br/><br> Alta - Impacto imediato no negócio, existindo contingência<br/><br> Média - Impacta no negócio. Não necessita de ação imediata, há contingência<br/><br> Baixa - Baixo impacto no negócio.<br/><br> Imediata - Deve ser tratada imediatamente independente da prioridade</p></p>","required":true,"displayed":false,"presetValues":["10101"],"values":[{"value":"10100","label":"1.Crítica","selected":false,"children":[]},{"value":"10101","label":"2.Alta","selected":false,"children":[]},{"value":"10102","label":"3.Média","selected":false,"children":[]},{"value":"10103","label":"4.Baixa","selected":true,"children":[]},{"value":"20357","label":"5.Complexa","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13344","fieldConfigId":"13859","label":"Registro Fiscal (CNPJ)\t","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"radio","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:radiobuttons","fieldId":"customfield_10101","fieldConfigId":"10203","label":"Origem Chamado","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["19152"],"values":[{"value":"10009","label":"Chat","selected":false,"children":[]},{"value":"10010","label":"Email","selected":false,"children":[]},{"value":"19152","label":"Formulário","selected":false,"children":[]},{"value":"19169","label":"Integração Jira/Cliente","selected":false,"children":[]},{"value":"19494","label":"Live","selected":false,"children":[]},{"value":"19153","label":"Portal","selected":false,"children":[]},{"value":"19495","label":"WhatsApp","selected":false,"children":[]},{"value":"20578","label":"Accenture","selected":false,"children":[]}],"noneOptionRequired":false},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13338","fieldConfigId":"13853","label":"E-mail de acesso\t","description":"E-mail utilizado para acesso a plataforma.\t","descriptionHtml":"<p>E-mail utilizado para acesso a plataforma.</p>","required":true,"displayed":true,"presetValues":[]},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10600","fieldConfigId":"10700","label":"Grupo Atendimento","description":"<p>Grupo de atendimento</p>","descriptionHtml":"<p><p>Grupo de atendimento</p></p>","required":false,"displayed":false,"presetValues":["20247"],"values":[{"value":"17700","label":"1N","selected":false,"children":[]},{"value":"10504","label":"2N","selected":false,"children":[]},{"value":"10505","label":"Setup","selected":false,"children":[]},{"value":"20247","label":"N/A","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_12800","fieldConfigId":"13300","label":"Módulo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[],"values":[{"value":"19195","label":"A Definir","selected":false,"children":[]},{"value":"16801","label":"Acesso","selected":false,"children":[]},{"value":"18720","label":"Analytics","selected":false,"children":[]},{"value":"16803","label":"API (Integração)","selected":false,"children":[]},{"value":"16805","label":"Catálogo","selected":false,"children":[]},{"value":"16806","label":"Certifica","selected":false,"children":[]},{"value":"16807","label":"Compra","selected":false,"children":[]},{"value":"20255","label":"Contrato","selected":false,"children":[]},{"value":"16808","label":"Core","selected":false,"children":[]},{"value":"19554","label":"Documentação Transporta","selected":false,"children":[]},{"value":"19254","label":"FUP","selected":false,"children":[]},{"value":"19337","label":"Gestão de Frete","selected":false,"children":[]},{"value":"16802","label":"IDF (Analisa)","selected":false,"children":[]},{"value":"19514","label":"Medição","selected":false,"children":[]},{"value":"16809","label":"Negocia","selected":false,"children":[]},{"value":"19334","label":"Nimbi Aprova","selected":false,"children":[]},{"value":"19382","label":"Nimbi Conta","selected":false,"children":[]},{"value":"19910","label":"Nimbi Private","selected":false,"children":[]},{"value":"16810","label":"Paga","selected":false,"children":[]},{"value":"16814","label":"Questionários","selected":false,"children":[]},{"value":"16811","label":"Rede Nimbi","selected":false,"children":[]},{"value":"19544","label":"Roteirizador","selected":false,"children":[]},{"value":"18847","label":"Transporta","selected":false,"children":[]},{"value":"16812","label":"Transporta Vale (ASN,CTe,GRN)","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"select","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:select","fieldId":"customfield_10203","fieldConfigId":"10312","label":"Cliente","description":"","descriptionHtml":"","required":true,"displayed":false,"presetValues":["18600"],"values":[{"value":"18600","label":"A Definir","selected":false,"children":[]},{"value":"14200","label":"3M","selected":false,"children":[]},{"value":"19297","label":"3M Manaus","selected":false,"children":[]},{"value":"19569","label":"3R Petroleum","selected":false,"children":[]},{"value":"20068","label":"AENA","selected":false,"children":[]},{"value":"18982","label":"AGC Vidros","selected":false,"children":[]},{"value":"19737","label":"AgroGalaxy","selected":false,"children":[]},{"value":"18836","label":"Aguas do Brasil","selected":false,"children":[]},{"value":"18973","label":"Aguia Sistemas","selected":false,"children":[]},{"value":"20724","label":"AkzoNobel","selected":false,"children":[]},{"value":"20890","label":"Alares","selected":false,"children":[]},{"value":"20250","label":"Aliança Metalúrgica","selected":false,"children":[]},{"value":"20526","label":"ALIBRA INGREDIENTES","selected":false,"children":[]},{"value":"20543","label":"Alloha","selected":false,"children":[]},{"value":"20587","label":"Applus","selected":false,"children":[]},{"value":"20545","label":"Apsen","selected":false,"children":[]},{"value":"20631","label":"Aquanima","selected":false,"children":[]},{"value":"20266","label":"Arcelor Mittal","selected":false,"children":[]},{"value":"19269","label":"Arlanxeo","selected":false,"children":[]},{"value":"21187","label":"Armac","selected":false,"children":[]},{"value":"19314","label":"Arno","selected":false,"children":[]},{"value":"19248","label":"Arotubi","selected":false,"children":[]},{"value":"20575","label":"Artecola","selected":false,"children":[]},{"value":"19517","label":"ASA Industria","selected":false,"children":[]},{"value":"20780","label":"AtkinsRealis","selected":false,"children":[]},{"value":"19602","label":"Atlantis","selected":false,"children":[]},{"value":"20268","label":"Azul Linhas Aéreas","selected":false,"children":[]},{"value":"19428","label":"AZZ","selected":false,"children":[]},{"value":"20265","label":"BAMIN","selected":false,"children":[]},{"value":"20630","label":"Baruch Investimentos","selected":false,"children":[]},{"value":"20598","label":"BASF","selected":false,"children":[]},{"value":"19256","label":"BBM Logística","selected":false,"children":[]},{"value":"14225","label":"Blooming Brands","selected":false,"children":[]},{"value":"19484","label":"BMTE","selected":false,"children":[]},{"value":"19515","label":"BN Engenharia","selected":false,"children":[]},{"value":"19959","label":"Boa Safra Sementes S/A","selected":false,"children":[]},{"value":"20517","label":"Brametal","selected":false,"children":[]},{"value":"20004","label":"C&A","selected":false,"children":[]},{"value":"20541","label":"Cacau Show","selected":false,"children":[]},{"value":"14231","label":"Carioca Engenharia","selected":false,"children":[]},{"value":"19353","label":"Castrolanda","selected":false,"children":[]},{"value":"19257","label":"Cateno","selected":false,"children":[]},{"value":"19355","label":"CBA","selected":false,"children":[]},{"value":"21222","label":"CBA Design","selected":false,"children":[]},{"value":"19121","label":"CELEO","selected":false,"children":[]},{"value":"20272","label":"CHESF","selected":false,"children":[]},{"value":"19294","label":"CI&T","selected":false,"children":[]},{"value":"19530","label":"Cidex","selected":false,"children":[]},{"value":"19194","label":"Cielo","selected":false,"children":[]},{"value":"20527","label":"CNEX","selected":false,"children":[]},{"value":"20251","label":"Cobasi","selected":false,"children":[]},{"value":"20368","label":"COLORMAQ","selected":false,"children":[]},{"value":"20579","label":"COMPAGAS","selected":false,"children":[]},{"value":"20590","label":"Concremat","selected":false,"children":[]},{"value":"20654","label":"Concremat - Rp. Dominicana","selected":false,"children":[]},{"value":"20706","label":"Construtora Barbosa Mello","selected":false,"children":[]},{"value":"19511","label":"Copagaz","selected":false,"children":[]},{"value":"20704","label":"Copar Participações","selected":false,"children":[]},{"value":"20781","label":"COVABRA","selected":false,"children":[]},{"value":"19956","label":"Crefisa","selected":false,"children":[]},{"value":"20743","label":"Cristália","selected":false,"children":[]},{"value":"19926","label":"CROWN EMBALAGENS","selected":false,"children":[]},{"value":"18843","label":"Cruzeiro do Sul","selected":false,"children":[]},{"value":"18833","label":"CSC Serviços","selected":false,"children":[]},{"value":"20002","label":"CSU CARDSYSTEM","selected":false,"children":[]},{"value":"11501","label":"CVC","selected":false,"children":[]},{"value":"20542","label":"DARNEL EMBALAGENS","selected":false,"children":[]},{"value":"20602","label":"Davita","selected":false,"children":[]},{"value":"20520","label":"Decathlon","selected":false,"children":[]},{"value":"19163","label":"Deloitte","selected":false,"children":[]},{"value":"12400","label":"Diageo","selected":false,"children":[]},{"value":"18974","label":"Diebold","selected":false,"children":[]},{"value":"19111","label":"Doremus","selected":false,"children":[]},{"value":"20109","label":"EACE","selected":false,"children":[]},{"value":"19263","label":"Eas Educacao","selected":false,"children":[]},{"value":"20562","label":"EcoUrbis","selected":false,"children":[]},{"value":"15200","label":"Editora Globo","selected":false,"children":[]},{"value":"20377","label":"Elea Digital","selected":false,"children":[]},{"value":"20568","label":"Electro Aço Altona","selected":false,"children":[]},{"value":"19156","label":"Electrolux","selected":false,"children":[]},{"value":"19512","label":"Elekta","selected":false,"children":[]},{"value":"21451","label":"Eletrodata","selected":false,"children":[]},{"value":"20721","label":"Elis Energia","selected":false,"children":[]},{"value":"19492","label":"Embraed","selected":false,"children":[]},{"value":"19367","label":"EMJ","selected":false,"children":[]},{"value":"18835","label":"Energisa","selected":false,"children":[]},{"value":"19603","label":"Engibras","selected":false,"children":[]},{"value":"19393","label":"Epiroc","selected":false,"children":[]},{"value":"19291","label":"Eurofarma","selected":false,"children":[]},{"value":"20534","label":"EVT","selected":false,"children":[]},{"value":"19266","label":"Fabre Pierre","selected":false,"children":[]},{"value":"19540","label":"Faifs","selected":false,"children":[]},{"value":"20559","label":"Ferroeste","selected":false,"children":[]},{"value":"20636","label":"FertGroup","selected":false,"children":[]},{"value":"20564","label":"FIAP","selected":false,"children":[]},{"value":"20270","label":"FONTE","selected":false,"children":[]},{"value":"19378","label":"Forno de Minas","selected":false,"children":[]},{"value":"19724","label":"Fort Atacadista (Grupo Pereira)","selected":false,"children":[]},{"value":"20591","label":"Frangos Pioneiro","selected":false,"children":[]},{"value":"19576","label":"Fraport","selected":false,"children":[]},{"value":"20791","label":"Frooty","selected":false,"children":[]},{"value":"19470","label":"FSJ Logística","selected":false,"children":[]},{"value":"20581","label":"Fundação do Câncer","selected":false,"children":[]},{"value":"18905","label":"Gallo","selected":false,"children":[]},{"value":"20720","label":"Germina Brasil","selected":false,"children":[]},{"value":"20601","label":"GI Group","selected":false,"children":[]},{"value":"11600","label":"GLP","selected":false,"children":[]},{"value":"18804","label":"GP PHARM - AR","selected":false,"children":[]},{"value":"10632","label":"GRU Airport","selected":false,"children":[]},{"value":"19308","label":"Grupo Agis","selected":false,"children":[]},{"value":"18851","label":"Grupo Brasanitas","selected":false,"children":[]},{"value":"20263","label":"Grupo CBO","selected":false,"children":[]},{"value":"20586","label":"Grupo CCR","selected":false,"children":[]},{"value":"20366","label":"Grupo Digicon","selected":false,"children":[]},{"value":"20701","label":"Grupo EPR","selected":false,"children":[]},{"value":"20532","label":"Grupo Estel","selected":false,"children":[]},{"value":"14203","label":"Grupo Fleury","selected":false,"children":[]},{"value":"20600","label":"Grupo Germânica","selected":false,"children":[]},{"value":"18980","label":"Grupo Maringa","selected":false,"children":[]},{"value":"20566","label":"Grupo Marista","selected":false,"children":[]},{"value":"19824","label":"GRUPO NÓS","selected":false,"children":[]},{"value":"19616","label":"Grupo SEB Sistema","selected":false,"children":[]},{"value":"20246","label":"Grupo Soma","selected":false,"children":[]},{"value":"19593","label":"Grupo Zelo","selected":false,"children":[]},{"value":"19370","label":"Heiler Transportes","selected":false,"children":[]},{"value":"18842","label":"Hershey","selected":false,"children":[]},{"value":"19182","label":"HINES","selected":false,"children":[]},{"value":"19510","label":"Ical","selected":false,"children":[]},{"value":"19745","label":"ID Logistics","selected":false,"children":[]},{"value":"20592","label":"ILUMI","selected":false,"children":[]},{"value":"19627","label":"Indemil","selected":false,"children":[]},{"value":"14222","label":"Indústrias Romi","selected":false,"children":[]},{"value":"20635","label":"International School","selected":false,"children":[]},{"value":"21090","label":"Invenergy","selected":false,"children":[]},{"value":"20594","label":"Itaesbra","selected":false,"children":[]},{"value":"19268","label":"Itinera Construcoes","selected":false,"children":[]},{"value":"21022","label":"Ituran","selected":false,"children":[]},{"value":"20567","label":"Jacto","selected":false,"children":[]},{"value":"19591","label":"JIRAU Energia","selected":false,"children":[]},{"value":"19351","label":"JS Transportes","selected":false,"children":[]},{"value":"19330","label":"Kearney","selected":false,"children":[]},{"value":"19446","label":"L.Q.F.E. Transportes","selected":false,"children":[]},{"value":"20570","label":"Lactec","selected":false,"children":[]},{"value":"11110","label":"Leroy Merlin","selected":false,"children":[]},{"value":"19770","label":"LINEA","selected":false,"children":[]},{"value":"20582","label":"Lippetran","selected":false,"children":[]},{"value":"19531","label":"Locaweb","selected":false,"children":[]},{"value":"20091","label":"M Dias Branco","selected":false,"children":[]},{"value":"19461","label":"Madeira Madeira","selected":false,"children":[]},{"value":"20157","label":"MADISA","selected":false,"children":[]},{"value":"14227","label":"Mecalor","selected":false,"children":[]},{"value":"20546","label":"Medquimica","selected":false,"children":[]},{"value":"20118","label":"Mercado Libre Chile","selected":false,"children":[]},{"value":"20094","label":"Mercado Libre Mexico","selected":false,"children":[]},{"value":"19916","label":"Mercado Livre","selected":false,"children":[]},{"value":"19375","label":"Mercator","selected":false,"children":[]},{"value":"20256","label":"Metro Rio","selected":false,"children":[]},{"value":"20571","label":"MILLS","selected":false,"children":[]},{"value":"18822","label":"MOOVE COSAN","selected":false,"children":[]},{"value":"19592","label":"MOVESA","selected":false,"children":[]},{"value":"18731","label":"MR PHARMA","selected":false,"children":[]},{"value":"19369","label":"MRV Engenharia","selected":false,"children":[]},{"value":"15801","label":"MSC","selected":false,"children":[]},{"value":"19151","label":"MSC MX","selected":false,"children":[]},{"value":"20776","label":"MSC Paraguai","selected":false,"children":[]},{"value":"20524","label":"Natrio","selected":false,"children":[]},{"value":"21055","label":"NAV","selected":false,"children":[]},{"value":"20726","label":"NAV BRASIL","selected":false,"children":[]},{"value":"20593","label":"NAVENOR","selected":false,"children":[]},{"value":"19352","label":"Nelson Wilians Advogados","selected":false,"children":[]},{"value":"20554","label":"Nelson Wilians Investimentos","selected":false,"children":[]},{"value":"20269","label":"Neon","selected":false,"children":[]},{"value":"20989","label":"Netway","selected":false,"children":[]},{"value":"18688","label":"Nimbi","selected":false,"children":[]},{"value":"20556","label":"NIMROD","selected":false,"children":[]},{"value":"19769","label":"Nita Alimentos","selected":false,"children":[]},{"value":"18985","label":"Norsk Hydro","selected":false,"children":[]},{"value":"21253","label":"Nova Rio","selected":false,"children":[]},{"value":"19960","label":"Novelis","selected":false,"children":[]},{"value":"20588","label":"NOVOZYMES","selected":false,"children":[]},{"value":"20650","label":"NUTRIEX","selected":false,"children":[]},{"value":"20033","label":"Olemar","selected":false,"children":[]},{"value":"20110","label":"Packing Group (Guanapack)","selected":false,"children":[]},{"value":"18789","label":"Patrus","selected":false,"children":[]},{"value":"20010","label":"Performance Solutions","selected":false,"children":[]},{"value":"20529","label":"PERTO","selected":false,"children":[]},{"value":"20531","label":"Petix","selected":false,"children":[]},{"value":"19253","label":"Petronas","selected":false,"children":[]},{"value":"19546","label":"Petz","selected":false,"children":[]},{"value":"20525","label":"Plurix","selected":false,"children":[]},{"value":"20629","label":"Plurix - CASA AVENIDA","selected":false,"children":[]},{"value":"20628","label":"Plusoft","selected":false,"children":[]},{"value":"20390","label":"Poliedro","selected":false,"children":[]},{"value":"21121","label":"Positivo Educacional","selected":false,"children":[]},{"value":"19333","label":"Power Service","selected":false,"children":[]},{"value":"20563","label":"PQTEC","selected":false,"children":[]},{"value":"19372","label":"Prime","selected":false,"children":[]},{"value":"20572","label":"PRYSMIAN","selected":false,"children":[]},{"value":"14205","label":"Qualicorp","selected":false,"children":[]},{"value":"19570","label":"Radfer","selected":false,"children":[]},{"value":"20557","label":"Raymundo da Fonte","selected":false,"children":[]},{"value":"20523","label":"REDE D'OR SAO LUIZ","selected":false,"children":[]},{"value":"11123","label":"Rede Pública","selected":false,"children":[]},{"value":"20005","label":"Refit","selected":false,"children":[]},{"value":"19373","label":"Rodacel","selected":false,"children":[]},{"value":"19402","label":"Rodalog","selected":false,"children":[]},{"value":"19581","label":"Rodotas","selected":false,"children":[]},{"value":"20360","label":"Royal Palm","selected":false,"children":[]},{"value":"18732","label":"Russell & Drexler","selected":false,"children":[]},{"value":"20565","label":"Salinor","selected":false,"children":[]},{"value":"19201","label":"Samsung","selected":false,"children":[]},{"value":"14232","label":"Santista","selected":false,"children":[]},{"value":"19164","label":"SBT","selected":false,"children":[]},{"value":"20025","label":"Scania","selected":false,"children":[]},{"value":"16400","label":"Schutz Vasitex","selected":false,"children":[]},{"value":"19371","label":"Senior - Fumascence","selected":false,"children":[]},{"value":"19403","label":"Senior - JMendes","selected":false,"children":[]},{"value":"19165","label":"Senior - Scania","selected":false,"children":[]},{"value":"20375","label":"Senior - USIBAN","selected":false,"children":[]},{"value":"19448","label":"Servimed","selected":false,"children":[]},{"value":"19577","label":"SGS","selected":false,"children":[]},{"value":"20730","label":"Sinova","selected":false,"children":[]},{"value":"19529","label":"SmartFit","selected":false,"children":[]},{"value":"20702","label":"Smartfit - México","selected":false,"children":[]},{"value":"21352","label":"Smartfit Chile","selected":false,"children":[]},{"value":"20638","label":"Solar Br","selected":false,"children":[]},{"value":"20732","label":"Solistica","selected":false,"children":[]},{"value":"19401","label":"Solit Transportes","selected":false,"children":[]},{"value":"20633","label":"Solventum","selected":false,"children":[]},{"value":"20640","label":"Soma Hering","selected":false,"children":[]},{"value":"19316","label":"Soma Nutrição","selected":false,"children":[]},{"value":"17701","label":"Sonae","selected":false,"children":[]},{"value":"18790","label":"Splice","selected":false,"children":[]},{"value":"19356","label":"State Grid","selected":false,"children":[]},{"value":"20533","label":"SWM","selected":false,"children":[]},{"value":"20707","label":"Tecer","selected":false,"children":[]},{"value":"21319","label":"Tenda","selected":false,"children":[]},{"value":"19270","label":"Termolar","selected":false,"children":[]},{"value":"20606","label":"Terphane","selected":false,"children":[]},{"value":"19271","label":"TH Gestao Empresarial","selected":false,"children":[]},{"value":"19485","label":"Tiferet","selected":false,"children":[]},{"value":"14500","label":"Tishman Speyer","selected":false,"children":[]},{"value":"20789","label":"TITAN","selected":false,"children":[]},{"value":"18689","label":"Todos os Clientes","selected":false,"children":[]},{"value":"19331","label":"Total Química","selected":false,"children":[]},{"value":"19368","label":"Transpedo","selected":false,"children":[]},{"value":"20558","label":"TRINUS","selected":false,"children":[]},{"value":"20708","label":"Triunfo Concebra","selected":false,"children":[]},{"value":"20731","label":"Trox do Brasil Ltda","selected":false,"children":[]},{"value":"19274","label":"Tupy","selected":false,"children":[]},{"value":"20539","label":"TW ESPUMAS","selected":false,"children":[]},{"value":"19290","label":"Uberlândia Refrescos","selected":false,"children":[]},{"value":"20252","label":"Usina Bandeirantes","selected":false,"children":[]},{"value":"18799","label":"Vale","selected":false,"children":[]},{"value":"19491","label":"Veloce","selected":false,"children":[]},{"value":"21154","label":"Velsis","selected":false,"children":[]},{"value":"21418","label":"Venttos","selected":false,"children":[]},{"value":"19295","label":"Vetorial","selected":false,"children":[]},{"value":"21320","label":"Via Appia","selected":false,"children":[]},{"value":"20059","label":"Vibra Energia","selected":false,"children":[]},{"value":"20585","label":"Viva Food","selected":false,"children":[]},{"value":"20639","label":"Vivara","selected":false,"children":[]},{"value":"19586","label":"Vix Logística","selected":false,"children":[]},{"value":"20770","label":"Volkswagen","selected":false,"children":[]},{"value":"20538","label":"Vports","selected":false,"children":[]},{"value":"19315","label":"Vulcabras","selected":false,"children":[]},{"value":"19572","label":"Vuuk","selected":false,"children":[]},{"value":"20522","label":"Wika","selected":false,"children":[]},{"value":"20254","label":"Winity","selected":false,"children":[]},{"value":"20530","label":"Wurth","selected":false,"children":[]},{"value":"19381","label":"Yazaki do Brasil","selected":false,"children":[]},{"value":"20528","label":"YPF","selected":false,"children":[]}],"noneOptionRequired":true},{"fieldType":"checkbox","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:multicheckboxes","fieldId":"customfield_13556","fieldConfigId":"14119","label":"Por favor, selecione o Tipo de Solicitação:","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"values":[{"value":"20699","label":"ADM - Inclusão ou Alteração","selected":false,"children":[]},{"value":"20697","label":"Arvore de Categoria - Criação","selected":false,"children":[]},{"value":"20696","label":"Arvore de Categoria - Alteração","selected":false,"children":[]},{"value":"20676","label":"Carga de Cond. Comercial","selected":false,"children":[]},{"value":"20675","label":"Carga de Itens","selected":false,"children":[]},{"value":"20673","label":"Centro de Custo - Alteração","selected":false,"children":[]},{"value":"20674","label":"Centro de Custo - Criação","selected":false,"children":[]},{"value":"20677","label":"Endereço - Alteração","selected":false,"children":[]},{"value":"20678","label":"Endereço - Criação","selected":false,"children":[]},{"value":"20679","label":"Formulário - Alteração","selected":false,"children":[]},{"value":"20680","label":"Formulário - Criação","selected":false,"children":[]},{"value":"20681","label":"FUP (Follow up) - Alteração","selected":false,"children":[]},{"value":"20682","label":"FUP (Follow up) - Configuração","selected":false,"children":[]},{"value":"20691","label":"Grupo de Compras - Alteração","selected":false,"children":[]},{"value":"20692","label":"Grupo de Compras - Criação","selected":false,"children":[]},{"value":"20689","label":"Plantas - Alteração","selected":false,"children":[]},{"value":"20690","label":"Plantas - Criação","selected":false,"children":[]},{"value":"20683","label":"SLA - Alteração","selected":false,"children":[]},{"value":"20684","label":"SLA - Configuração","selected":false,"children":[]},{"value":"20694","label":"Tipo de Documento - Alteração","selected":false,"children":[]},{"value":"20693","label":"Tipo de Documento - Criação","selected":false,"children":[]},{"value":"20695","label":"Tipo de Documento - Visibilidade","selected":false,"children":[]},{"value":"20685","label":"Usuário - Alteração","selected":false,"children":[]},{"value":"20686","label":"Usuário - Criação","selected":false,"children":[]},{"value":"20687","label":"Workflow - Alteração","selected":false,"children":[]},{"value":"20688","label":"Workflow - Criação","selected":false,"children":[]},{"value":"20698","label":"Outros","selected":false,"children":[]}]},{"fieldType":"text","jiraFieldType":"summary","fieldId":"summary","fieldConfigId":"","label":"Resumo","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[]},{"fieldType":"textarea","jiraFieldType":"description","fieldId":"description","fieldConfigId":"","label":"Descrição detalhada da solicitação.","description":"","descriptionHtml":"","required":true,"displayed":true,"presetValues":[],"rendererType":"atlassian-wiki-renderer"},{"fieldType":"attachment","jiraFieldType":"attachment","fieldId":"attachment","fieldConfigId":"","label":"Anexo","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_13300","fieldConfigId":"13800","label":"E-mails em cópia","description":"","descriptionHtml":"","required":false,"displayed":true,"presetValues":[]},{"fieldType":"text","jiraFieldType":"com.atlassian.jira.plugin.system.customfieldtypes:textfield","fieldId":"customfield_10402","fieldConfigId":"10502","label":"Telefone/WhatsApp","description":"Quer receber notificação deste chamado por WhatsApp? Se sim, nos informe o seu telefone.","descriptionHtml":"<p>Quer receber notificação deste chamado por WhatsApp? Se sim, nos informe o seu telefone.</p>","required":false,"displayed":true,"presetValues":[]}],"userOrganisations":[],"canBrowseUsers":false,"requestCreateBaseUrl":"/servicedesk/customer/portal/6/create/303","requestValidateBaseUrl":"/servicedesk/customer/portal/6/validate/303","calendarParams":{"firstDay":0,"date":"2025-04-03T00:57:11-0300","useISO8601WeekNumbers":false,"dateIfFormat":"%e/%b/%y","dateTimeIfFormat":"%e/%b/%y %I:%M %p","timeFormat":"12"},"kbs":{"kbEnabled":true,"kbLink":{"appLinkId":"699277b6-9882-3b57-be28-b2b90c9cc200","appLinkName":"System Confluence","appLinkUrl":"https://nimbi-atendimento.atlassian.net/wiki","spaceKey":"CDA","spaceName":"Central de Ajuda Nimbi","spaceUrl":"https://nimbi-atendimento.atlassian.net/wiki/spaces/CDA","isServer":false},"labels":[],"projectKey":"NBI","serviceDeskId":6,"kbLinkDomainURLs":["https://nimbi-atendimento.atlassian.net"]},"canRaiseOnBehalf":false,"canSignupCustomers":false,"canCreateAttachments":true,"attachmentRequiredField":false,"hasGroups":true,"canSubmitWithEmailAddress":false,"showRecaptcha":false,"siteKey":"","mediaApiUploadInformation":{"token":"eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI3MDJiM2M5NS01N2FjLTQ4YjYtYmFjOC0zODU1Nzk5OTFhZDkiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTp1cGxvYWQ6KiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y29sbGVjdGlvbjp1cGxvYWQtcHJvamVjdC0xMDIwMiI6WyJyZWFkIiwiY3JlYXRlIiwidXBkYXRlIl0sInVybjpmaWxlc3RvcmU6Y2h1bms6KiI6WyJyZWFkIiwiY3JlYXRlIl19LCJleHAiOjE3NDM2NTM4MzEsIm5iZiI6MTc0MzY1MjYzMX0.KnjlMfCw_LxzDmhYM9ca4s5uuSpfYXBK08JyfiZxB3w","targetCollection":"upload-project-10202","endpointUrl":"https://api.media.atlassian.com","clientId":"702b3c95-57ac-48b6-bac8-385579991ad9","tokenDurationInMins":20},"hasProformaForm":false,"proformaTemplateForm":{},"proforma":{"formExists":false,"formValid":false},"key":""},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}