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Nimbi Support
Discover Our Help Center

Ebook with instructions on how to open a support ticket

  1. Nimbi Support
  2. Nimbi Private Support

Nimbi Private Support

Our support is from Monday to Friday from 9am to 6pm - Brasilia Time (Except holidays).

Supplier
  • I want to be a Supplier

    Form to Request Supplier Inclusion in the Private Marketplace.

  • Support (Questions, Requests, and Issues)

    Use this channel to request assistance with received orders, measurements, price discrepancies, inconsistencies between the Customer's order and the Nimbi order, questions about product specifications, support with incorrectly delivered materials, among others.

Required fields are marked with an asterisk*

Name of contact at the supplier's company

Enter the company name of the indicated contact

Provide the company's tax registration

Telephone number of the indicated contact

Email of the indicated contact

Enter your client's name

Select one or more of the reasons above.

Indicate whether the supplier uses other negotiation tools.

Select the category that the suggested supplier company falls into.

If you did not find the supplier category suggested in item 3, describe the category included here.

Provide your name so that we can identify you.

Email of the user authorized to view the ticket and receive notifications

Powered by Jira Service Management
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